At Gofalus we provide generic services for those with needs due to frailty as well as specialist services for those with more complex needs.

Personal Care

Our personal care services can help you with activities of daily living, which you would normally undertake for yourself, but are unable to due to illness, disability or frailty. We assist with:

  • Mobility
  • Medication reminders/Assistance
  • Toileting and Incontinence
  • Bed Routine
  • Bathing
  • Oral hygiene
  • Grooming
  • Dressing
  • Special Diet
  • Eating/Mealtimes
  • Posture and positioning of clients
  • Household Tasks
  • Attending appointments
Elderly woman having a manicure
Affectionate young woman talking to elderly woman in a wheelchair in the garden

Companionship Care

The comfort we feel in our home is like no other. It is the place we feel most relaxed and happy. However, as family members grow up and move in to their own homes, you may well find your house isn’t as busy as it once was and there aren’t as many people around to give you that extra hand when you most need it.

Our companionship service gives you the support you need to live independently, providing you with the assistance of a Healthcare Assistant or a Support Worker at times to suit your convenience. Your Carers will provide company and conversation as well as providing support with household and social activities.

Our companionship service is most suited to individuals who will benefit from having the reassurance that someone is there with them to offer support when it is needed. It also provides peace of mind for family members who are unable to regularly visit, as they know their loved one is being cared for.

Our service is tailored to your individual requirements and you can decide which activities you receive support with and when. Should you need to alter the level of care that you receive, we will be happy to arrange this for you. We can provide support in several ways including:

  • Company
  • Household Activities
  • Daily Routine
  • Day Trips Out Locally
  • Social Activity

Learning Disability (Adults)

Your choice for the life you want

At Gofalus, we want the people we work with to live their lives their own way and to realise their potential, whatever their impairment or disability. You don’t have to live your life any differently because you need a little extra help. What we want is to make your life easier, supporting you to do the basic tasks of daily life, so you can focus on the things that are important to you.

We are committed to empowering individuals with Learning Disabilities by enabling them to develop daily living skills and relationships, as well as by increasing their confidence. Through individually tailored packages of care and support, Service users can build the skills required to move from residential care to supported living and, eventually, to their own flat, where they can be supported by our carers.

We will talk to you, your family or other people important to you, to decide on the best way we can help and create a support plan that fits you and your life exactly. Our home care workers can help you with everyday tasks, like getting up, washing and personal hygiene and bedtime routines. We can also help with things like shopping, making a meal, laundry and cleaning.

We believe that being involved in your local community contributes to your general health and well-being, so we can support you to do this in ways including:

  • Accompanying you to attend religious services or social events
  • Taking part in activities you’re interested in
  • Meeting family and friends
  • Staying in touch via letter or email
  • Collecting prescriptions

We can also help you to manage your medication routine, manage your money and help you get used to being at home again after you have been in hospital. Our services are designed to suit the individual that you are, from short-term support following an illness or stay in hospital, to long-term support, for as long as you need.

adult Learning Disabilities

What is available?

This service aims to help people with learning disabilities to live as independently as possible and involve them in making decisions and choices. The service is organised through our Integrated Learning Disabilities Team and helps people with learning disabilities with the following:

  • Personal Care (washing, dressing, toileting)
  • Choosing what to wear and getting dressed
  • Laundry (loading the washing machine, dry cleaning)
  • Eating, drinking and preparing meals
  • Shopping
  • Finance and paying bills
  • Medication
  • Attending appointments
  • Getting out and about
  • Participate in meaningful activities
Female doctor giving encouragement to elderly patient by holding her hands

Specialist Staff

At Gofalus, we take great care in selecting and developing our team. We aspire to employing the best people and adopt a team approach that helps deliver the highest standards and provision of care and services.

Recruiting the right people is a fundamental part of our success. Our care teams not only need knowledge, skills and experience in delivering best practice, they also need empathy, warmth, compassion and excellent listening and communication skills. A genuine understanding of service users’ needs are required to ensure that people benefiting from our services have the best quality of life possible.

As well as an in-depth induction programme, our care teams receive specific training to reflect our client’s personal needs. All our training focuses on promoting empathy and understanding with strategies employed to promote wellbeing. Below is a list of all the mandatory training:

  • Induction
  • Fire Safety
  • Food Hygiene
  • First Aid
  • Health & Safety
  • Infection Control
  • Manual Handling
  • Safeguarding (Protection of vulnerable adults)
  • Mental Capacity / Deprivation of Liberty Safeguards
  • Specialist training as required

If you have any questions, you can reach us using our contact form and we will endeavour to get back to you as soon as possible.
If you'd prefer to call us, our number is 01239 832852. We look forward to hearing from you.

Care Inspectorate Wales

Domiciliary support service

Date registered: 16 April 2019
Local authority: Pembrokeshire
Responsible individual: Malcolm Jones